Botou Xintian environmental protection equipment Co., Ltd. has a sound after-sales technical service system and strict measures for after-sales service. Where are the products and service teams. In order to meet the user's requirements for product technical services. Moreover, the company has also established a strong sales network and offices all over the country, which not only includes providing you with design solutions, products and prices, but also needs to provide good technical support and after-sales service. Our work will not stop until we know your needs and satisfaction.
Company's pre-sales service commitment:
1. Provide product design and manufacturing for special needs to meet the personalized needs of customers.
2. The company arranges production and shipment in strict accordance with the contract, and guarantees to supply goods at the time specified in the contract.
After sales service commitment of the company:
1. Three guarantees shall be implemented for the sold products. During the three guarantees period, in case of any problem caused by the product manufacturing quality, the factory shall guarantee the repair, replacement and return of the products; in case of any problem caused by other reasons, the factory shall assist the user to solve the problem, so as to ensure that the products are put into operation in time and reduce the accident loss.
2. For the installation, commissioning and on-site technical service of major equipment, the technical personnel led by the deputy chief engineer shall provide on-site service in person to solve various problems of users. Site representative for key projects.
3. After the company's products arrive at your place, the technical personnel will be responsible for assisting in the installation, commissioning and other work.
4. Cooperate with users to do well in the field operation and maintenance management of products, and provide users with spare parts and accessories of our products at cost price at any time.
